Privacy Policy

ARTICLE 1: PREAMBLE

This privacy policy applies to the site: krama-khmer.com

The purpose of this confidentiality policy is to expose users of the site to:

• the way in which their personal data is collected and processed, i.e. all data capable of identifying a user (in particular first and last name, age, postal address, email address, location of the user or their IP address);
• users' rights regarding this data;
• the data controller;
• who has access to the data and for what purpose;
• the site's cookie policy.

This confidentiality policy supplements the legal notices that users can consult at the following address: https://krama-khmer.com/legal-notice/

ARTICLE 2: GENERAL PRINCIPLES REGARDING DATA COLLECTION AND PROCESSING

Krama Khmer obtains your consent in accordance with the policies and technical specifications of the IAB Europe Transparency & Consent Framework. It uses the Consent Management Platform n°92. You can change your choices at any time by clicking here.

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of data from users of the site respects the following principles:

• Lawfulness, loyalty and transparency: data can only be collected and processed with the consent of the user who owns the data. Each time personal data is collected, the user will be informed that their data is being collected, and for what reasons their data is being collected;
• Limited purposes: the collection and processing of data is carried out to meet one or more objectives determined in these general conditions of use;
• Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
• Retention of data reduced over time: data is retained for a limited period, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the retention period;
• Integrity and confidentiality of the data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data can only take place if they comply with at least one of the conditions below, after listed:

• The user has expressly consented to the processing;
• The processing is necessary for the proper performance of a contract;
• The processing meets a legal obligation;
• The processing is explained by a necessity linked to the protection of the vital interests of the data subject or of another natural person;
• The processing may be explained by a necessity linked to the execution of a mission of public interest or which falls within the exercise of public authority;
• The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF BROWSING THE SITE

A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

The personal data collected on the site are as follows:

• First and last name ;
• E-mail address ;
• Telephone number;
• Address ;
• IP.

This data is collected when the user performs one of the following operations on the site:

• When the user uses the contact form to send a request,
• When the user creates a customer account,
• When the user places an order.

The data controller will keep all the data collected in its site computer systems under reasonable security conditions for a period of:

• Visit analysis cookies - Variable and up to 12 months,
• Visitor's personal data - 5 years.

The collection and processing of data serves the following purposes:

• Access and use of the Site by the user;
• Management of the operation and optimization of the Site;
• Management and delivery of orders placed by the user;
• Implementation of user assistance;
• Verification, identification and authentication of data transmitted by the user;
• Personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
• Prevention and detection of fraud, malware (malicious software) and management of security incidents;
• Sending commercial and advertising information, based on user preferences.

The data processing carried out is based on the legal bases of user consent.

B. TRANSMISSION OF DATA TO THIRD PARTIES

The data may be transmitted to the third party(ies) listed below:

• When the user publishes, in the free comment areas (opinions) of the Site, information accessible to the public;
• When the user authorizes a third party’s site to access their data;
• When the Publisher uses the services of service providers to provide user assistance, advertising and payment services. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable data protection regulations. personal character;
• If required by law, the Publisher may transmit data to pursue claims made against the Publisher and to comply with administrative and legal procedures.

C. DATA HOSTING

The Krama-khmer.com site is hosted by Hostinger International Ltd - 61 Lordou Vironos str. 6023 Larnaca, Cyprus.

The data collected and processed by the site are transferred to the following country(ies): Cyprus. 

ARTICLE 4: DATA PROCESSING RESPONSIBLE

A. THE DATA PROCESSOR

The person responsible for processing personal data is: Eric Muller

He can be contacted as follows:

The data controller can be reached by telephone at +33 (0)6 15 21 28 61 or at the email address eric@krama-khmer.com

The data controller is responsible for determining the purposes and means used to process personal data.

B. OBLIGATIONS OF THE DATA PROCESSOR

The data controller must implement security measures for premises and information systems to prevent files from being distorted, damaged or from unauthorized third parties having access to them.

We take precautions to protect your information. When you submit sensitive information to us via the Site, your information is protected both online and offline.

Wherever we collect sensitive information, the information is encrypted and transmitted to us securely. You can check this by looking for a lock icon in the address bar and looking for “https” at the beginning of the web page address. The site has an SSL certificate to guarantee that the information and data transfer passing through the site are secure. An SSL certificate (“Secure Socket Layer” Certificate) aims to secure the data exchanged between the user and the site.While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job will have access to personally identifiable information, with your prior consent. The computers and servers on which we store personally identifiable information are stored in a secure environment.

The manager must take all necessary measures to respect the protection of personal data.Thus, it is obliged to limit the quantity of data processed from the start (known as the principle of minimization) and must demonstrate this compliance at all times. Access to the data is reserved only for designated persons or third parties who hold special and specific authorization. The data controller must set a reasonable retention period for personal information.

ARTICLE 5: USER RIGHTS

A. PRESENTATION OF THE USER'S RIGHTS REGARDING DATA COLLECTION AND PROCESSING

In accordance with the regulations applicable to personal data, users have the following rights:

• the right of access: they can exercise their right of access, to know the personal data concerning them, by writing to the email address mentioned below. In this case, before implementing this right, the Publisher may request proof of the user's identity in order to verify its accuracy;
• the right to rectification: if the personal data held by the Publisher is inaccurate, they may request that the information be updated;
• the right to delete data: users can request the deletion of their personal data, in accordance with applicable data protection laws;
• the right to limit processing: users can ask the Publisher to limit the processing of personal data in accordance with the hypotheses provided for by the GDPR;
• the right to object to data processing: users can object to their data being processed in accordance with the assumptions provided for by the GDPR;
• the right to portability: they can request that the Publisher give them the personal data they have provided to transmit it to a new Site.

You can exercise this right by contacting us at the following address:

Krama Khmer
6 rue de Froeningen
68200 Mulhouse
France

Or by email at: eric@krama-khmer.com

Any request must be accompanied by a photocopy of a valid signed identity document and mention the address at which the Publisher can contact the requester. The response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so requires.

In addition, and since Law No. 2016-1321 of October 7, 2016, people who wish to do so have the possibility of organizing the fate of their data after their death. For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/en/.

Users can also submit a complaint to the CNIL on the CNIL website: https://www.cnil.fr/en/.

We recommend that you contact us first before filing a complaint with the CNIL, as we are at your complete disposal to resolve your problem.The data controller is required to respond to the user within a maximum of 30 (thirty) days.

B. PERSONAL DATA OF MINORS 

In accordance with the provisions of Article 8 of European Regulation 2016/679 and the Data Protection Act, only minors aged 15 or over can consent to the processing of their personal data.

If the user is a minor under 15 years of age, the consent of a legal representative will be required so that personal data can be collected and processed.

The site editor reserves the right to verify by any means that the user is over 15 years old, or that he or she has obtained the consent of a legal representative before browsing the site.

ARTICLE 6: USE OF “COOKIES” FILES

The Site uses cookies and other related technologies (for simplicity, all these technologies are referred to as “cookies”). Cookies are also placed by third parties engaged by us. In the document below we inform you about the use of cookies on our website.

What are cookies?

A cookie is a small, simple file sent with the pages of this website and stored by your browser on the hard drive of your computer or other device. The information stored there may be sent back to our servers or to the servers of relevant third parties during a subsequent visit.

What are scripts?

A script is a piece of code used to make our website work correctly and interactively. This code is executed on our server or on your device.

What is an invisible beacon?

A clear tag (or web beacon) is a small piece of invisible text or image on a website, used to track traffic to a website. To do this, various data about you are stored using invisible tags.

Technical or functional or essential cookies

Certain cookies ensure that certain parts of the website function correctly and that your preferences as a user are taken into account. By placing functional cookies, we make it easier for you to visit our website. This means that you do not need to enter the same information repeatedly when visiting our website and, for example, items remain in your shopping cart until you pay. We may place these cookies without your consent.

Statistical cookies

We use statistical cookies to optimize the user experience on our website. With these statistical cookies we obtain observations about the use of our website. We ask your permission to place statistical cookies.

Marketing/tracking cookies

Marketing/tracking cookies are cookies or any other form of local storage, used to create user profiles in order to display advertising or track the user on this website or across websites for purposes similar marketing.

Cookies used on the site, and their purposes:

• WordPress: Functional
• Polylang: Preferences, Functional
• Paypal: Functional
• Payplug: Functional
• Google Analytics: Statistics

a. User opposition to the use of “cookies” files by the site

Cookies that are not essential to the operation of the site are only placed on the user's terminal after obtaining their consent. The user can withdraw their consent at any time, as follows:

• By using the cookies banner during the first visit to the publisher's site.

More generally, the user is informed that he can oppose the recording of these "cookies" files by configuring his browser software.

For information, the user can find at the following addresses the steps to follow in order to configure their browser software to oppose the recording of “cookies” files:

• Chrome: https://support.google.com/accounts/answer/61416?hl=fr
• Firefox: https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
• Safari: http://www.apple.com/legal/privacy/fr-ww/
• Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
• Opera: http://www.opera.com/help/tutorials/security/cookies/

If the user decides to deactivate "cookies" files, they will be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be the fault of the site publisher.

b. Description of the “cookies” files used by the site

By browsing the site, the user is informed that third party “cookie” files may be recorded. If the user wishes to know the details of the cookies likely to be used, he can send a request to the publisher of the site by mail addressed to the electronic address eric@krama-khmer.com

By browsing the site, the user is informed that third-party “cookies” files may be recorded.

This concerns more particularly the following third parties:

• Google Analytics

Our website may contain links to other websites. These links are provided for your convenience and may not be updated or maintained. We are not responsible for the privacy practices of linked websites and suggest that you review the privacy policies of those sites before using them.

The user's attention is drawn to the fact that these sites have their own confidentiality policies and general conditions of use that may be different from the site. The site editor invites users to consult the privacy policies and general conditions of use of these sites.

ARTICLE 7: COMMERCIAL OFFERS

You may receive commercial offers from the publisher. If you do not wish this, please let us know by sending us an email to: eric@krama-khmer.com

Your data may be used by the publisher's partners for commercial prospecting purposes. If you do not wish this, please let us know by sending us an email to: eric@krama-khmer.com

If, when consulting the site, you access personal data, you must refrain from any collection, any unauthorized use and any act that could constitute an attack on the privacy or reputation of individuals. The publisher declines all responsibility in this regard.

The data is kept and used for a period in accordance with current legislation. 

ARTICLE 8: CONDITIONS FOR MODIFICATION OF THE CONFIDENTIALITY POLICY

This confidentiality policy can be consulted at any time at the address indicated below:

Privacy Policy

The site editor reserves the right to modify it in order to guarantee its compliance with current law.

Consequently, the user is invited to regularly consult this confidentiality policy in order to stay informed of the latest changes that will be made to it.

ARTICLE 9: USER ACCEPTANCE OF THE CONFIDENTIALITY POLICY

By browsing the site, the user certifies having read and understood this privacy policy and accepts its conditions, with particular regard to the collection and processing of their personal data, as well as the use of files "Cookies". 

ARTICLE 10: CHANGE TO THIS COOKIE POLICY

We keep this cookies policy renewed and we keep it up to date on this page.This privacy policy was updated on 11/22/2023.